Stop Cancellation Revenue Leakage
Most churn happens at the click of a button — we intercept that moment and recover predictable recurring revenue.
Connect in minutes. Start saving customers today.
Intercept cancellations in real time — and win back the ones that slip through.
Catch churn in the moment
Instead of waiting until after they cancel, you capture intent during the cancellation process.
Personalized offers convert
Generic discounts train churn; reason-based offers and pause/downgrade options actually keep customers.
No engineering required
Connect Stripe or Recurly and start optimizing cancellation flows in minutes — no dev resources needed.
The shift
From reactive to proactive retention
- • Cancellation = revenue gone
- • One-size-fits-all offers
- • Guesswork and manual A/B tests
- • Cancellation = data + revenue opportunity
- • Tailored, mindset-based offers
- • Automated optimization and analytics
Results from early adopter customers. Your results may vary.
The toolkit
Intercept, understand, and recover — at the moment of cancellation
AI-powered surveys that adapt in real time, uncovering deeper insights.
Smarter surveys, richer dataTurn cancellations into saves with personalized, reason-based offers.
Save subscribers at the doorWin back churned subscribers with data-driven experiments.
Recover lost revenueStats sourced from Gartner, ProsperStack, and Chargebee
Zero engineering required
Go live in minutes, not sprints
Connect your billing provider and start intercepting cancellations today. No dev resources, no complex implementations.
The cost of inaction
Every cancellation you don't intercept is revenue you'll never see again
Most SaaS companies let customers walk away without understanding why — or offering a reason to stay. That's money left on the table.
* Based on industry research
Choose your plan
Start free with Retain, unlock Pulse Check and Winback as you grow.
Growth
Ideal for growing subscription businesses
Up to 100 deflections/month
Retain + Pulse Check + Winback
Scale
Built for established brands
Up to 1,000 deflections/month
Retain + Pulse Check + Winback
Enterprise
Tailored solutions for high-volume businesses
Unlimited deflections
Retain + Pulse Check + Winback + Priority Support
Every plan includes:
Not sure which plan fits your needs?
A deflection is counted each time a customer is successfully retained through the cancellation flow. Track your monthly retention saves to choose the right tier.
Frequently asked questions
A deflection is counted each time a customer is successfully retained through the cancellation flow—when they accept a save offer and stay subscribed instead of canceling.
Retain handles the cancellation flow with personalized save offers. Pulse Check provides AI-powered surveys that adapt in real time, uncovering deeper churn insights. Winback helps re-engage customers who have already churned with targeted campaigns.
Yes! You can change your plan at any time. When upgrading, you'll get immediate access to new features and higher limits. When downgrading, the change takes effect at your next billing cycle.
Yes, we offer annual billing. Contact our team to learn about available discounts and switch to annual billing on any paid plan.
We integrate with Stripe and Recurly for billing, Postmark for emails, and Slack for notifications. More integrations are coming soon.
We'll notify you when you're approaching your limit. If you exceed it, the retention flow will continue to work—we'll never cut off your customers. We'll just reach out to discuss upgrading your plan.
No contracts, no commitments. All plans are month-to-month and you can cancel anytime. We believe in earning your business every month.
* Based on industry research. See source
Need help choosing?
Talk to our team→Turn churn into retained revenue.
Stop churn at the point of intent — not after it's already gone.
Predict, personalize, and intercept cancellations with cancel flows that convert.
