Renumerate is evolving. We built the first Subscription Relationship Manager, and now we're taking everything we've learned into a bold new direction.
When we set out to build Renumerate, we saw a gap that nobody was filling. CRM handled acquisition. But what happened after the sale? That was the blind spot.
To every subscriber, early adopter, and champion who believed that subscription relationships deserve more than a generic "Are you sure?" — thank you. You proved the category was real.
AI-powered surveys that adapted in real time, surfacing the real reasons behind churn.
Personalized offers at the point of churn intent — not generic discounts.
Automated campaigns that experimented until they found what converts.
We coined Subscription Relationship Management because we believed the post-sale relationship deserved its own category. That conviction hasn't changed.
What has changed is our understanding of the best way to deliver on that promise. We're taking the insights from Pulse, Retain, and Winback — and channeling them into something bigger.
Stay tuned. The best is ahead.
"CRM is for acquisition. SRM is for revenue."— The idea that started it all